gtbank customer care

GTBank is arguably the best bank in Nigeria with lots of customers mainly business. Many times, because of the massive number of customers they have got, some services a times may have a glitch which the customer alone can’t resolve, unless you contact GTbank customer care via their phone numbers or live chat which remains the best way to resolve issues quickly.

Interestingly, GTbank customer care is accessible 24/7 with competent customer care representative who will make sure your problem is resolved or the right advise is given before the conversation is ended.

The GTBank Live chat attend to a lot of services. For me I even prefer the livechat than making phone calls as you will save a lot of airtime. Below are a few services GTBank live chat attend to. Actually, 50% of what the bank offers, the rest can be addressed only at the bank. See them below

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Problems GTBank Customer Care Solves (Live Chat, Phone Calls)

  1. Information on GTBank products and services.
  2. Account balance enquiry
  3. Card transaction issues
  4. ATM card block request
  5. Online banking enquiries
  6. Online banking password reset
  7. Stop cheque instruction
  8. Card PIN re-issue request
  9. Dormant account reactivation
  10. Account reactivation
  11. General Account issues
  12. Cheque book request
  13. Statement of account request
  14. Obtain information about our Offshore Banks in Gambia, Ghana, Cote D’ivoire, Kenya, Liberia, Rwanda, Sierra Leone, Uganda, Tanzania and UK.
  15. All complaints spanning across all GTBank products and services.

GTBank Customer Care Number

There are about 4 active customer care numbers you can call. These numbers are available to you 24/7 and you will have to recharge your phone number before calling; not free.

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GTBank Live Chat Channels

Actually, they have different channels in which you can chat with them online. You can use social media networks like facebook, twitter to contact them. Also, you can reach them via their website as they already have a live chat feature on their website. All you need to do is tap and lay your complains along with your email and name. see different channels below

gtbank live chat

Others Means of Contacting GTbank Customer Care

You can reach the Bank’s customer care via email –  [email protected] It is also available 24/7

Please all complaints should be made to the channels I provided, don’t comment with your bank details please.


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